The Playlist Game - Website Terms & Conditions
Last updated: 22 November 2025
Welcome to The Playlist Game website (“the Site”). These Terms & Conditions (“Terms”) govern your use of this Site and any purchases, downloads, interactions, or content submissions you make through it. By accessing or using this Site, you agree to be bound by these Terms.
If you do not agree with any part of these Terms, please discontinue using the Site.
1. Definitions
“We”, “Us”, “Our” refers to The Playlist Game and its owners, directors, and authorised partners.
“You”, “Your” refers to users of this website.
“Products” means card games, accessories, digital downloads, or merchandise offered for purchase.
“Content” means all text, graphics, images, videos, logos, and information displayed on the Site.
“UGC (User-Generated Content)” includes submissions such as playlists, comments, videos, photos, or reviews you share with us.
2. Website Use
- You must be over 18 to purchase products.
- You may browse the Site for personal, non-commercial use only.
- You must not use the Site for illegal, abusive, or harmful activities including:
- Uploading viruses
- Attempting to access unauthorised data
- Copying or scraping content
- Interfering with the operation or security of the Site
We reserve the right to restrict or terminate access to any user breaching these Terms.
3. Intellectual Property
All content on the Site—including game design, card content, rules, branding, packaging, artworks, images, text, and videos—is protected by copyright and trademark laws.
You must not:
- Reproduce or repurpose any part of the game
- Use our branding without written permission
- Sell or distribute our game rules, cards, or designs
- Create derivative works based on the game, brand, or content
You may share content for personal use (e.g., social media posts), provided it is not misleading, harmful, or commercial.
4. Product Orders & Availability
By placing an order, you agree that:
- All information you provide is accurate
- You are the authorised holder of the payment method used
We may refuse or cancel orders due to:
- Payment issues
- Suspected fraud
- Pricing errors
- Stock shortages
If an order is cancelled, you will be notified and refunded in full.
5. Pricing & Payment
- All prices are listed in AUD unless otherwise stated.
- Prices may change without notice.
- Accepted payment methods include credit/debit cards, PayPal, and other methods listed at checkout.
- Sale items or promotional discounts cannot be combined unless specified.
6. Shipping & Delivery
- Shipping rates are displayed at checkout.
- Delivery timeframes are estimates only and may vary.
- We are not responsible for delays caused by carriers, customs, or unforeseen circumstances.
- Risk of loss passes to you once your order has been dispatched.
- You are responsible for providing accurate delivery details. Orders shipped to incorrect addresses due to user error are non-refundable.
7. Returns, Refunds & Replacements
We comply with Australian Consumer Law.
You are entitled to a replacement or refund if:
- The product is faulty
- The product is not as described
- The product fails to meet consumer guarantees
Change-of-mind returns may be accepted at our discretion and may require return shipping at your cost.
Items must be:
- Unused
- In original condition
- Returned within 30 days
Digital downloads are non-refundable unless defective.
8. User-Generated Content (UGC)
By submitting content (photos, playlists, videos, testimonials, social media posts), you agree that:
- You own or have rights to the content
- It does not infringe on any third-party rights
- It may be used by us for marketing, advertising, or social media
- You grant us a non-exclusive, royalty-free, perpetual global licence to use, modify, publish, and share the content
We reserve the right to remove or decline content deemed offensive, harmful, or illegal.
9. Competitions, Giveaways & Promotions
From time to time, we may run online competitions or promotions.
By entering, you agree to:
- Follow the stated rules
- Supply accurate contact information
- Allow your name and content to be used for winner announcements
Competition terms will be published with each promotion.
10. Links to Third-Party Sites
We may provide links to external websites.
We are not responsible for:
- Their content
- Their security
- Their privacy practices
- Any loss or damage arising from their use
Use third-party sites at your own risk.
11. Disclaimer & Limitation of Liability
To the extent permitted by law:
- The Site and its content are provided “as is”.
- We do not warrant that the Site will be uninterrupted or error-free.
- We are not liable for any loss, damage, or injury arising from:
- Use of the Site
- Incorrect product use
- Technical failures
- Delayed deliveries
- Third-party actions
Our liability is limited to the maximum extent allowed by Australian law.
12. Indemnity
You agree to indemnify The Playlist Game from any claims, damages, losses, liabilities, and expenses resulting from:
- Your misuse of the Site
- Your breach of these Terms
- Your violation of any law or third-party rights
13. Privacy
Your privacy is important to us.
Personal data is handled according to our Privacy Policy, which explains:
- How information is collected
- How it is used
- How it is stored
- Your rights
14. Governing Law
These Terms are governed by the laws of Western Australia.
Any disputes will be resolved in WA courts or tribunals.
15. Changes to Terms
We may update these Terms at any time.
Continued use of the Site signifies your acceptance of the updated Terms.
16. Contact Information
For questions or concerns, please contact us:
Perth, Western Australia